| Problem | The role and responsibilities of an e-tutor were not clear to everyone, some of the tutors provided content support or worked on the content together with the participantsThe distribution of tasks and roles within the tandem pair was also not clear; there were sometimes large imbalances in the tandem |
| Framework | - International Virtual Collaborative Learning Modules - E-Tutor-Management |
| Solution | - Expectations management - Assigning clear responsibilities - Weekly team-meetings (or short surveys) to evaluate the work in the tandemàfeedback - Preparation of tandem contract before the start of the collaboration - Provide a guide with the most important information |
| Link | - Preparation of the module - E-Tutor-Qualification - Groupwork |